🔒 Privacy Policy
How ZiBuy Uganda collects, uses, and protects your personal data
Last updated: January 2026 · Applies to all ZiBuy platforms
1. Introduction
ZiBuy Uganda ("ZiBuy", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
This policy applies to our website (zibuy-5deae.web.app), mobile application, and all related services.
2. Information We Collect
| Data Type | What We Collect | Why |
|---|
| Account Data | Email address, password (encrypted) | Account creation & login |
| Profile Data | Name, phone, location, bio, photo | Seller verification & profile |
| Listing Data | Product name, price, images, description | Marketplace listings |
| Transaction Data | Order details, payment references | Order processing |
| Usage Data | Pages visited, search queries, clicks | Improving our service |
| Device Data | FCM token, browser type, OS | Push notifications |
3. How We Use Your Information
- To create and manage your ZiBuy account
- To display your listings to potential buyers
- To process orders and facilitate transactions
- To send you notifications about orders, messages, and account activity
- To verify seller identity and issue verification badges
- To send promotional emails and weekly deals (you may unsubscribe anytime)
- To prevent fraud, abuse, and illegal activity on our platform
- To improve our platform and user experience
4. Information Sharing
We do not sell your personal data to third parties. We may share your information with:
- Other Users: Your public profile, listings, and contact information are visible to other ZiBuy users as part of the marketplace.
- Firebase (Google): Our platform is built on Google Firebase for authentication, database, and hosting.
- Africa's Talking: SMS notifications for Gold plan sellers.
- Law Enforcement: When required by Ugandan law or valid legal process.
5. Data Storage & Security
- Your data is stored on Google Firebase servers with industry-standard encryption.
- Passwords are encrypted and never stored in plain text.
- We use HTTPS for all data transmission.
- Access to user data is restricted to authorised ZiBuy administrators only.
- We regularly review our security practices to protect your data.
6. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Update or correct your personal information via your dashboard
- Deletion — Request deletion of your account and associated data
- Opt-out — Unsubscribe from marketing emails at any time
- Portability — Request your data in a portable format
To exercise these rights, contact us at zibuy4@gmail.com
7. Cookies & Local Storage
ZiBuy uses browser local storage to save your shopping cart and preferences. We may use cookies for analytics and session management. You can disable cookies in your browser settings, though this may affect some features.
8. Children's Privacy
ZiBuy is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of ZiBuy after changes constitutes acceptance.
10. Contact Us
For privacy-related questions or requests:
- 📧 Email: zibuy4@gmail.com
- 📱 WhatsApp: +256 790 548 910
- 🌐 Website: zibuy-5deae.web.app
